Frequently Asked Questions
How large is each print?
The original Epic Frequency canvas prints are 48 inches wide, 18 inches high, and is gallery-wrapped on a 1.5 inch frame. The alternative size is 32 inches wide, 12 inches high, and is gallery-wrapped on a 1.5 inch frame. Premium prints are offered in both 48"x18" and 32"x12" sizes.
How can I hang my print?
Every Epic frequency gallery-wrapped canvas print comes ready to hang on your wall "gallery-style" with an attached hanging wire. The premium glossy prints can either be framed or attached to the wall similar to a poster.
What happens after the limited edition gallery-wrapped stock sells out?
Once the limited edition run for each size has been sold, it will be retired. If an Epic Frequency proves to be popular enough, we may reissue a retired print in a different color, but that particular design will never be offered again.
How much is shipping?
Shipping rates vary depending on the product selected and the destination. Shipping prices can be viewed before checkout on the shopping cart page.
Do you ship to my country?
Currently, we ship to the United States, Canada, United Kingdom, Austria, Australia, Belgium, France, Germany, Ireland, Denmark, Italy, Netherlands, Mexico, New Zealand, Sweden, and Switzerland. We are adding availability to other countries based on demand. If you would like an option added for your country, please contact us.
What is a QR Code and what does it do?
A QR Code resembles a square barcode. Each Gallery-Wrapped Epic Frequency print has a small QR code on the side of the canvas, as well as on the certificate of authenticity. Using a smart phone device and an app that can scan the QR Code, you are able to listen to the audio recording that is represented on your Epic Frequency print. This provides a unique level of interactivity and it certainly turns your artwork into a conversation piece.
Where do I get a QR Code app for my smartphone?
Every smartphone app store will have several free QR code apps to choose from. We recommend you choose one of the apps with the highest ratings to be sure you get one that has been well tested and works for most users.
How soon will I receive my Epic Frequency print?
Typically, you will receive your Epic Frequency print within 1-3 weeks from the time you place your order.
Do you have a promo code I can use for my order?
It never hurts to ask, right? Since we are feeling generous, feel free to use promo code FAQ5 to save $5 off your order. (No, FAQ100 will not give you $100 off)
Can you create a custom canvas using my audio recording?
Yes! We offer custom commissioned prints created from your audio file. Please visit our custom product offering in the store to purchase. After the order is complete, we will work with you directly to create a custom print from your audio file in the color scheme you specify.
Do you have wholsaler opportunities available?
Absolutely. Please contact us with any wholesale inquires or business opportunities.